Terms of service

Overview

This website is operated by JOVA. Throughout the site, the terms “we”, “us” and “our” refer to JOVA. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

⸻

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

⸻

Products & Availability

Each JOVA piece is individually handcrafted. As a result:
• Availability may be limited
• Slight variations may occur between pieces
• We reserve the right to discontinue any product at any time

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will reflect exact colours.

⸻

Pricing & Payments

All prices are listed in [currency] and are subject to change without notice.

We reserve the right to:
• Modify or discontinue products without notice
• Refuse or cancel orders at our discretion

In the event of a cancellation, you will be notified and refunded in full.

⸻

Orders

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:
• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity

⸻

Shipping & Delivery

Please refer to our Shipping Policy for details on processing times, delivery estimates, and responsibilities.

JOVA is not responsible for delays caused by couriers, customs, or external factors beyond our control.

⸻

Returns & Refunds

Please refer to our Return & Refund Policy for full details.

⸻

Intellectual Property

All content on this site, including images, text, logos, and designs, is the property of JOVA and may not be used, reproduced, or distributed without prior written permission.

⸻

Limitation of Liability

To the fullest extent permitted by law, JOVA shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

⸻

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

⸻

Contact

For any questions regarding these Terms, please contact us at:
info@jovacollection.com